Client Surveys and Interviews
Client Survey & Interviews
Understanding the challenges and perception of your client via qualitative surveys is one of the most important and effective marketing and practice management models for every law firm. Client feedback is an essential tool which will help your firm ascertain and address its weaknesses, improve and build a stronger client relationship.
At Adrelg, we assist in structuring effective client surveys using one or more of any of the following methods: Telephone interviews; in-person interviews and web-based surveys. Once the survey is concluded, we prepare a summary and analysis of your clients’ feedback on the firm and also recommend strategies for building a stronger client relationship with each client.